Privacy Policy

1. Introduction

TSR Academy ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at tsracademy.store and purchase our digital products.

2. Information We Collect

We collect information you provide directly to us, including:

• Account Information: Name, email address, and password when you create an account.
• Purchase Information: Payment method, transaction details, and payment proof uploads.
• Communications: Messages you send us through contact forms or email.
• Usage Data: Pages visited, time spent, and interactions with our website.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your digital product orders
• Send you purchased files and order confirmations via email
• Provide customer support and respond to inquiries
• Send important account and service notifications
• Improve our website and product offerings
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use Supabase for database and authentication, and Resend for email delivery. These providers process data on our behalf under strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS), secure password hashing, and row-level security on our database. However, no method of transmission over the internet is 100% secure.

6. Digital Products & Downloads

Download links for purchased products are time-limited for security purposes. Links expire after 7 days. You can re-access your downloads at any time through your customer dashboard at tsracademy.store/dashboard.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for marketing communications

To exercise these rights, contact us at support@tsracademy.store.

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but this may affect website functionality.

9. UAE Compliance

TSR Academy operates in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL). We are committed to protecting the privacy rights of our UAE-based customers.

10. Contact Us

If you have questions about this Privacy Policy, please contact us: